One of the leading automotive brands digitized job card process Pan India Isn’t it great! Right from the entry of vehicle for servicing to exit, its on-going servicing in the service center can be remotely viewed anytime anywhere by the stakeholders.
Digital Transformation of the Vehicle Servicing Process
Key business goals that the client was aspiring were:
Minimizing operational cost by 30%
Go paperless by automating end-to-end process
Real-time tracking of the vehicle’s servicing status
Vehicle service history on a single click for both the service center and the vehicle owner
Auto reminders to the customer on the “due vehicle service” and to the service center for smart follow up.
Business analytics on the historic data.
Systematix designed a mobile application to achieve the set goals.