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Digital transformation of the vehicle servicing process
Key business goals that the client was aspiring were:
- Minimizing operational cost by 30%
- Go paperless by automating end-to-end process
- Real-time tracking of the vehicle’s servicing status
- Vehicle service history on a single click for both the service center and the vehicle owner
- Auto reminders to the customer on the “due vehicle service” and to the service center for smart follow up.
- Business analytics on the historic data.
Systematix designed a mobile application to achieve the set goals.
