Pradeep is a dynamic professional with 12+ years’ experience in managing clients. He is committed for on-time and quality delivery as per the agreed SLA to the client. He brings in innovative approaches for customer engagement and support that creates value for both the customer and Systematix. His sharp focus on deliveries has led to 99.9% customer retention rate for Systematix. Pradeep holds Masters in Computer Applications (MCA). In his spare time, he loves to go on long drives and enjoys listing music.