Seamless medicine ordering experience

Summarizing situation

A UK based healthcare startup was planning to design and develop a universal solution that enables brick and mortar pharmacies to go online and mobile quickly. The idea was to connect patients, hospitals, pharmacy chains with a system to make the medicine ordering system smooth across any channel.

The ultimate goal

  • Pharmacy marketplace to let patients order medicines on a nearby medical store
  • Launch app for your pharmacy and go online and mobile
  • Fully compliant
  • Easy 3rd party Integrations
  • Multi-currency and language support

Solution

It was a dream project for the client, and we were also excited to understand the requirement. We could sense that this as a long term engagement for us because it is a product approach. It will require continuous up-gradation of the application with new features, functionalities, models and technology as well.

To attempt the project, Systematix initially created a team of business analysts and architects to understand the project completely and creating a high-level and low-level architecture of the application. The development had become very smooth and easy because, before actual development, all wireframes and prototype was finalized by the client.

The team worked for 6 months on this project and created a solution that has a mobile app for customers, a web-based admin panel for a pharmacist, and a super admin for the client.

Solution features

For customer

  • Email and social-based onboarding
  • Upload prescription
  • Intuitive search
  • Medicines their information and substitutes
  • Dosage and Refill reminders
  • Payments and offers
  • Order tracking

For pharmacist

  • Control center
  • Inventory management
  • Manage order
  • Manage customer
  • Content management
  • Reporting and analytics

Solution outcome

Pharmacists customer

Pharmacists’ customers

Country served

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